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BURDLIFE Coupons & Promo Codes

What payment methods does BURDLIFE accept?

  • Credit Cards: They accept Visa, Mastercard, American Express, Discover, and JCB. PayPal Use any payment method on the growing list of ways to fund a

  • PayPal account: Once you have funded your PayPal account, you can use their single-click PayPal express feature to speed through checkout.

  • Store Credit and Gift Certificates: Of course, you can also use store credit or a gift certificate / gift code. Each gift certificate carries a gift code you can easily enter when completing checkout. Click here to find out more about gift certificates. They NEVER expire and may be combined with promotions and rebates.


What do I need to include with my return? 

They only ask that you include a copy of your invoice inside the return package along with the item you’re returning (unworn, with original tags). You can use the prepaid return label that they include as the postage to send the item back. The prepaid return label is the sticker attached to the bottom half of your invoice.


How long will it take to receive my refund after I shipped my return?

The return process usually takes from one to two weeks, including time of receiving the package at their warehouse to the refund back into your account. They will send out an email confirmation immediately once your return is processed.Any products in collaboration with another brand i.e Quay Sunglasses are not eligible for exchange or a refund.


What does it mean to place a pre-order? 

Pre-orders are orders for items that are not in stock currently but that are expected to be available for purchase at a later date. If you submit a pre-order, the item will be reserved for you and mailed out to you as soon as the shipment reaches their warehouse. You will not be billed for the item until it ships. They will send you an email at the time of shipment as well.


What happens if I am buying a pre-order item and in-stock items at the same time? 

Once you complete the order it will be divided into two orders. Any in-stock items will ship out immediately and the pre-order items will ship once the items arrive in their warehouse. You will receive a confirmation email notifying you the pre-order has arrived and is ready to ship out. You will only be charged once for shipping (if applicable).


I have ordered the wrong item/size by mistake. Can I edit my order? 

Unfortunately, they are not able to change out the items in an order once the order has been placed. They can however cancel an order at any point before it ships out. You can then place a new order for the correct product. To cancel an item you can log in to your purchase history and click the cancel button, or contact their customer service team with your request.


I'm so excited to receive my new items! How do I check the order status? 

If you have an account please login first and then follow the directions below: When signed in to your account, click on 'MY BURD' at the top left hand corner of the site. Below several different options will appear. Click on 'MY ORDERS' to see the status of past and current orders that you have placed with them.


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