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How can I check my order status?
Yeah, you may follow the steps to check your order status: you should go to Order Status & Tracking and enter your order number. they'll provide information about the status of that order. Second, If you are registered with joyamia.com count and signed in when you placed your order, you can sign in to view current orders as well as your Order History.
When will I receive my order?
Your order tracking number is displayed on your online order history. If FedEx delivers your order, you can track your order online at fedex.com to see when the items you purchased will be delivered.
How do I return an item?
You must contact Customer Service for approval and obtain an RMA number.
Place the returned item into a shipping carton.
- Please note: Please do not place stickers or shipping labels on the original manufacturer's package. For your protection, insure the package is shipped via a traceable method.
How to calculate shipping cost?
Once you have an item in your shopping cart, click 'Estimate Shipping & Tax' at the bottom of the page.
Enter your city, state, postal code, and country and calculate your approximate shipping cost.
Does Joya Mia pay duties, customs, and additional fees?
No, they do not. All taxes, duties, and customs fees are the responsibility of the recipient of the package. But you can contact your local customs office for more information regarding your country's customs policies.
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