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How do I change quantities or cancel an item in my order?
Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I create an account?
- 1) Click the "My Account / Order Status" link at the top right side of their site.
- 2) Enter your email address.
- 3) Select "I am a new customer".
- Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view their Privacy Policy for more information.
When will my order ship?
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of their site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
Do they ship to my country?
Please create an account by clicking the "My Account / Order Status" link at the top right hand side of their site. During signup they'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately they cannot ship to your country at this time.
How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of their website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I navigate the site?
- To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of their website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand".
- Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product.
- If you have any trouble locating a product, feel free to contact customer service for assistance.