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Ryot Coupons & Promo Codes

What if I not satisfied with my order?

If for any reason you want to return an item you purchased from the RYOT.com online store, you can return it within 30 days of the original purchase date for a full refund. They only accept returns for products purchased in the US and directly from the RYOT.com online store. If you purchased from another online store or retail store, please refer to your receipt/invoice and contact that retailer. They will help you get back.


Is there a charge for returns?

Products must be returned in their original unused packaging. Products not in their original packaging and/or condition will be charged up to 25% of the original purchase price. They are not responsible for wrongly sent, lost or damaged shipments. Returned shipments should be sent using a tracking service such as FedEx. Customer is responsible for return shipping. If they send you the wrong product by mistake, they will pay your return shipping and ship the correct product back to you for free. Please include a note with your product highlighting this error. The refund amount does not include any outbound shipping paid for the original purchase.


How long does it take for my order to be processed?

All orders ship within 1-3 business days after payment. Most orders will be received within 1-5 business days. Depending on the product, all orders are shipped from their fulfillment center in Washington State or from their warehouse in Georgia, in standard brown boxes that are carefully packaged. Shipping varies by region and is calculated when you enter your shipping information during the checkout process. To help you serve you better, international ordering is handled by one of their trusted partners in your area, send them an email and they will direct you to the most suitable certified dealer.

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