Samuel Hubbard Coupons & Promo Codes

Can I return items not purchased at SamuelHubbard.com?

No. Occasionally, Samuel Hubbard ships shoes directly to their customers at the request of a third-party store or website where the purchase was made. If that is the case, please contact the retail store or website where the purchase was made for a refund.

What payment do they accept?

• They can only accept payment made in US dollars and from domestic banks. They accept Visa, Mastercard, American Express, Discover and PayPal. Once your order is completed, the funds for the full amount of your order will be withdrawn from your account.

• If you pay using a debit card, your purchase will authorize immediate drawing of funds from your account.

• Applicable taxes will be credited for returns or exchanges.

What happens when an item is out of stock?

• They do their best to keep items in stock, but cannot always predict when an item will become highly sought after or when a shipment to their warehouse will be delayed.

• If an item is out of stock, you will not be able to add it to your cart. Instead, you will have the option to add your information to the waitlist for that item and be notified when it is available. To sign up for the waitlist for an out of stock item, click the Waitlist button and enter your contact information. They will notify you via email once the item is available.

• If you sign up for the waitlist, you are not pre-ordering and your credit card is not charged. When you receive the “your item is available” email, you must respond in order to place your order.

How do I change my billing/shipping address?

You have the opportunity to update your personal information during checkout, including billing and shipping addresses. Review the information carefully for accuracy. Once you submit your order, it is processed right away for immediate shipment.

Will I be charged sales tax?

Sales tax will be collected for certain orders, depending upon your shipping address. You will see any and all applicable taxes added to your order during checkout. All taxes will be credited for returns or exchanges.

How do I track my order?

• Your shipping confirmation email includes a tracking number for the order along with a clickable UPS link. To review the status of your order, click the UPS link in the email.

• If you have registered for an online account with us, you can also go to your SamuelHubbard.com account to find order details including shipping dates and tracking numbers. Enter your email address and password here to view your order history.