Within fourteen (14) days of the order receipt, you must correctly fill in the return form you find on this page by entering the order number.
05/15/2025 Verified
How can I make a return
If for any reason the customer is not satisfied with the order, the unused goods can be returned within 14 days from the delivery date. As soon as the returned items are checked and accepted, the refund will be made.
It is necessary to follow the official return policy of NUGNES1920.COM as described below:
the returned item must not be worn or altered or washed and any sign of wear is not accepted. The soles of the shoes must not show imperfections and must in any case be in perfect condition;
returned items must have all the original tags, any original packaging received with the order and all other accessories (hangers, clothing covers, envelopes, etc.). In case the items to be returned are shoes and other accessories, they must be re-sent with their original boxes, which must not be altered, used or damaged like the outer packaging of the shipment.
Returns of items that do not comply with the above will not be accepted.
Why is the promo code not working?
Promotional codes cannot be applied to a selection of exclusive items from the new collections and cannot be combined with other promotions. The welcome code is not valid on items in the SALE section.
What payment do NUGNES1920 accept?
NUGNES1920 accept Visa, Maestro, Diners, JBC, MasterCard, American Express, PayPal.
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