Amber Sceats Coupons & Promo Codes

What is the warranty policy?

• If your goods arrive faulty or damaged, they are more than happy to offer a repair, full refund or exchange, in accordance with the following process:
  

• The item must have been purchased within 3 months of notification.
  

• Amber sceats is to be notified by email to info@ambersceats.com.
  

• Images of the fault are sent by email  to info@ambersceats.com.
  

• On receipt your jewellery item will be assessed by their jeweller. The return shipping cost for the faulty item will be reimbursed to you once the item has been assessed as having a manufacturers fault and the return has been granted.
  

Can I cancel my order after placing it?

• They do their best to ship orders as soon as possible. This means they are only able to accept cancellations if they have written notice of your intention to cancel before the items have been sent. 
  

• If you have changed your mind about your purchase, please follow their returns procedure to request a refund for the sale amount.
  

• They do not offer exchanges or refunds on earrings, nose rings, headpieces, promotional and sale items.
  

How to track my order?

• All orders have an australia post or DHL tracking number. 
  

• Contacting these couriers and quoting your tracking number will enable you to monitor the delivery progress of your parcel. 
  

• Please note for international orders – once parcels have left australia you will need to track your parcel via your countries postal service by quoting the same tracking number.
  

How does the delivery work?

• Their deliveries will require a signature on receipt, so please ensure you give them a suitable address where someone is available to sign for the delivery when it arrives. They are unable to redirect goods once your order has been sent.
  

• As you can understand, they are unable to take responsibility for any unforeseen circumstances (reasons beyond their control), which may cause your delivery to be late.
  

• Amber sceats delivers jewellery around the globe. Their jewellers take care to inspect and ensure all orders are in perfect condition. 
  

• All jewellery is then packed in a signature  pouch before being delivered to you. 
  

• If for an unforeseen circumstance your jewellery arrives in a damaged or less than perfect condition, you must notify them within 48 hours.