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Pick Your Plum Coupons & Promo Codes

Can I cancel my order?

You can automatically cancel your order online by visiting your account through their website and navigating to the customer account page and clicking the cancel button next to the order. However, once the order is processed, this cancel button disappears and the order can no longer be cancelled.


What payment methods are supported?

They accept American Express, Visa, MasterCard, Discover, PayPal, ApplePay and Google Pay as payment methods. For credit card payments, please note that the billing information provided must match 100% with the information on file with your credit card company.


What is their return policy?

Returns of defective products, or products that arrive damaged or not working properly, will only be allowed if PickYourPlum.com receives your request within twenty-one calendar days of your order's shipping date and must receive all returns Within fourteen calendar days of return approval, by PickYourPlum.com (including all original packaging and contents). After that, or if the product and packaging are incomplete, PickYourPlum.com will not provide returns for such products.


What is their warranty policy like?

A 30-day warranty is your guarantee, and they'll support you from the moment you receive your order and evaluate your purchase. Please contact them if your order is damaged or defective within 30 days of delivery. They will respond to your request for a replacement, repair or refund and help you get in touch with the supplier of the product.


My product is still under warranty, can I return it?

Returns of products that stop working within the warranty period, if there is a manufacturer's warranty, warranty details, including contact information, are usually found in the packaging. If you can't find it, or if the warranty is through PickYourPlum.com and not the manufacturer, they'll be happy to provide you with the necessary information.

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