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JustFashionNow Coupons & Promo Codes

Can I modify or cancel my order?

  • Once your order is placed (before payment, in “Awaiting Payment” status), there would be an eight digit alphanumeric order number. Those orders cannot be altered. If any information is incorrect, you can ignore the wrong order and create a new one.
  • Once you finish the payment for your order, if you want to modify or cancel, you can send a request to their customer service representatives in your account at Contact Us page for assistance.


What should I do if an item is missing from my order?

  • Sometimes, your order will be delivered in multiple packages. Please check your order details in your account.
  • Once all the packages have been delivered but you are still missing items, please contact their customer service representatives at Contact Us page and submit a request to them. Their customer service representatives will help you and get back to you within 24 hours.


What happens if my item is out of stock?

  • For their popular item, it might go out of stock quickly. They will continue working with their suppliers to ensure the items displaying on their site will be available to their customers.
  • Once your processing order item is out of stock, they will notify you by email and you can choose to exchange another item or ask for refund.

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