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Lukalula Coupons & Promo Codes

Why is the color of the clothes received a little different from what I saw on the Internet?

The angle of view of the camera and the degree of illumination may cause a little color difference. I hope you can understand them. If it doesn't affect the appearance and mood of your favorite clothes, they want you to keep your clothes. They will provide you with promotion codes as compensation for future purchases. However, they will try their best to prevent things from happening.


How can I pay for my order?

They are willing to provide you with a variety of payment methods: they accept visa and MasterCard credit cards as their safe payment methods, and accept various credit or debit cards. They do also attach great importance to security, so your details are safe for them. All credit and debit card holders must be authenticated and authorized by them and the issuer to maintain security and prevent fraud.


Have I been charged twice?

Your credit card will only be charged once after your order is shipped.

If you have just placed an order, what you see on your bank account is authorization. This is a common banking practice for processing credit card transactions to ensure sufficient funds and account authenticity. This authorization will be cleared (depending on your bank, usually within 48 - 72 hours.) If you need help speeding up the process, you can contact your credit card issuing bank.


Why was my order cancelled?

Due to unforeseen events, the goods you ordered are suddenly out of stock and no longer available. They guarantee that these situations are rare. However, if an item in your order is indeed unavailable, they will contact you to cancel the order within 24 to 48 hours. If your order contains other items, they will still be shipped to you and unavailable items will be removed from your order for a refund.


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