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Mountain Hardwear Canada Coupons & Promo Codes

What about returns?

Returns are accepted within 60 days of purchase. They are happy to accept returns for all original state purchases made on their site; Untagged shoes for original boxes with new status. Bring your return to your nearest UPS drop off location. Please visit their detailed FAQ page for more information. Once they receive your packages, their team will validate their contents and inspect them to make sure they are unworn and in pristine condition. They will then mail the credit line back to your financial institution within 7-10 business days.


Who will pay the shipping costs when the product is returned due to warranty issues?

The customer is responsible for shipping the product to Mountain Hardwear. They will bear the return shipping costs. They suggest that you ship the product to them using a carrier who can provide you with tracking information and proof of delivery. Customers are responsible for their products until they sign the target address.


Once he has placed the order, can he change or cancel it?

They try to process your order quickly so that you receive it as soon as possible. Because they process orders very quickly, once an order is placed, it cannot be interrupted. If you forget to add something to the order, place a separate order for the additional items. It will ship to you in separate packaging and will have its own unique order number and tracking link. If you want to cancel your order, you need to wait until you receive it and then return it to get a refund.

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